Generate More Reviews

Review Champ is

“If I remember, I’ll be glad to write a review for your company.” While that might be good enough for some, it’s not for everyone. At least not those who want greater control over how customer feedback is maintained.

Right now, for example, if you wait patiently for customers to review your business on Facebook or Google, you’re often in for a long wait.

Now, you don’t have to be. With Review Champ, you can initiate the review process in one of two ways:

  • Request a review at the point of service via tablet or Smartphone
  • Or, you can email your request after the fact
  • If you receive a 1-3 star review, it will not be forwarded to one of the public review sites. Instead, you’ll receive an email indicating you have a customer satisfaction issue that requires prompt attention.
  • If you receive a 4-5 star review, the customer will see a follow-up screen indicating “Just One More Step!” Then, they’ll be asked to share that 4- or 5-star review on one of the public review sites you’ve pre-selected from among these choices: Facebook, Google, and Yelp.  Once they accept that invitation, they’re also free – and likely – to leave a favorable comment.

Get a poor review, and you get a second chance to create a happy ending without the rest of the world being informed.  Get a favorable review, and you’re one step away from having it shared for all to see.

Either way, Review Champ helps you cement relationships with your entire customer base, one interaction at a time.

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A Great Way to Help Grow Your Business